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Today’s customers expect more out of retailers and we know how to provide it. I told you at the beginning of our journey that I’m passionate about digital and I love spending time with creative geeks who live and breathe great digital journeys. We’ve developed the equivalent of e-commerce’s Formula 1 - digital performance lab.

Another thing we’re great at is payments. We design and integrate advanced, mobile payment networks that are safe and easy to use. I'd like you to know that it’s not just me saying that – we’ve got some great working relationships with global payments leaders. Yes, you've probably got one of their cards or apps.

I’ve finished my tour of CEE and was heading back to the UK. Well, I thought I was until someone said 'BA’s computer network has crashed!' I had a lot of time to think about what we do in business critical IT infrastructure and security, so I thought I'd tell you about it; I call it Exorigo-Upos IT Infrastructure Management and Security Centre.

Of course the digital dream's going to happen; come on, it has done in the UK. Out here in Poland, we're great at three things; all big components of bringing the omnichannel dream together: respond quickly, breathe omnichannel and advance on digital payments. Let me explain why.

We’re a bunch of technology geeks who have pioneered the growth of modern retail and digital finance in the fastest growing market of CEE. We believe in international omnichannel – anywhere, anyplace, anytime. Before I go into too much detail on what we do I thought I’d set a bit of context, so here we go, I’ve called it Digital Dream.