The AI use case isn’t confined to the big corporations and billion-dollars budgets. The small and medium-sized enterprises can be facilitated as well.

The mass media has been filled with stories that presume the brick and mortar retail is dead. Yet the stores remain the retailers’ most profitable selling channel.

BOPIS – critical in today’s and tomorrow’s retail landscape – has gained a widespread adoption among the retailers and consumers. And a well-executed BOPIS program cannot do without technology.

Over the past 10 years, more and more devices have shifted to being Wi-Fi only: tablets, mobile phones, IoT devices. Today, Wi-Fi and AI are complementary on surprisingly many levels.

An omnichannel solution doesn’t start with tech but the consumer.